Refunds are offered under specific conditions, including:
- Cancellations made at least 24 hours before the scheduled pickup time will receive a full refund.
- Cancellations made within 24 hours of the scheduled pickup time may be subject to a cancellation fee of 50% of the total fare.
- If Your Driver fails to provide the agreed-upon service due to factors within our control, you may be eligible for a full or partial refund.